Centre of Excellence
The St James Capua Hospital, Sliema, was designed and built with one purpose
in mind - to provide the very best in private healthcare. Our emphasis and
philosophy is built on the care, comfort and well-being of our patients.
This philosophy, combined with the best professional expertise and medical
technology available today puts us in a position to offer a truly outstanding
quality service. The St James Capua Hospital is an acute private general
hospital which is committed to continually enhance is facilities to keep at the
forefront of medical care, hence providing a comprehensive, efficient and
affordable range of healthcare services, comparing with the best available in
the Mediterranean region.
We endeavour to give our patients attentive and individual treatment from the
moment they arrive to the moment they leave. Every patient is assured of
excellent care in a pleasant, comfortable and friendly environment. All of the
80 private rooms are air conditioned and provide en-suite facilities,
television, radio, telephone and state-of-the-art nurse call system.
Our primary aim is to deliver the highest standard in medical treatment and
patient care, making St James Capua Hospital the hospital of choice for all
patients requiring treatment, be they local or foreign.
Our commitment towards quality medical services, health awareness and research
are the foundations of our reputation as an innovative and excellence centre. We
believe our duty goes beyond the provision of medical care at time of illness,
hence we are engaged in research with educational activities that will
contribute to better health and an improved quality of life within the community
of which we form an integral part.
Quality is a priority at St James Hospital. It is reflected through the modern
equipment used and the personalised and attentive patient care programmes
adopted. Since we appreciate that quality is an ongoing process and not a one
time effort, we have adopted a strategy based constant review of our
performance. This is our assurance to achieving the desired quality in the
services and facilities offered to our patients.
Qualitative Research is an essential activity which could provide valuable
information for the enhancement of health services and facilities offered by St
James Hospital. We acknowledge the fact that customer satisfaction is the key to
any successful organisation and firmly believe that client research is an
indispensable tool in retaining our position as leaders in the healthcare
industry. Education across the board is yet another fundamental belief at St
James Hospital. Apart from the staff training programmes that ensure the
continuous development of our personnel, we are also committed to educating the
general public. The aim of the latter is to create awareness that is conducive
to a better and healthier lifestyle.
The combination of the above coupled with our swift response to patients needs,
ensure that the St James Capua Hospital will continue to excel as a Centre of
Medical Excellence, a centre where the care, comfort and well being of our
patients comes first.
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